Payment Cut-off Dates and Delivery Dates Explained
This page explains how and when we process your payments and when we will ship our subscription products to you.
"Witchcraft" Subscription Box
We ship these boxes on or around the 16th of each month ( +/- 2 working days, depending on whether the 16th falls on a weekend day).
If your payment is made between the 16th of the current month and the 15th of the following month, we will ship your box on the 16th of the following month.
Example: Your payment is made on the 17th of March. Therefore, you have paid for the April box, and we will ship the box on the 16th of April.
Please note that the cut-off time of 23:45 on the 15th of the month is based on GMT.
For the US this relates to the following on the 15th of the month:
- Eastern Time (ET): 18:45 (6:45 PM)
- Central Time (CT): 17:45 (5:45 PM)
- Mountain Time (MT): 16:45 (4:45 PM)
- Pacific Time (PT): 15:45 (3:45 PM)
- Alaska (AKDT): 14:45 (2:45 PM)
- Hawaii (HST): 13:45 (1:45 PM)
Click here to go to the product
"Crystalbox" Subscription Box
We ship these boxes on or around the 10th of each month ( +/- 2 working days, depending on whether the 10th falls on a weekend day).
If your payment is made between the 1st and the end of the current month, we will ship your box on the 10th of the following month.
Example: Your payment is made on the 17th of March. Therefore, you have paid for the April box, and we will ship the box on the 10th of April.
Please note that the cut-off time of 23:45 on the last day of the month is based on GMT.
- Eastern Time (ET): 18:45 (6:45 PM)
- Central Time (CT): 17:45 (5:45 PM)
- Mountain Time (MT): 16:45 (4:45 PM)
- Pacific Time (PT): 15:45 (3:45 PM)
- Alaska (AKDT): 14:45 (2:45 PM)
- Hawaii (HST): 13:45 (1:45 PM)
Click here to go to the product
Note on payment date/day
Please remember that your payment date/day is normally the day of the month you first subscribed, but it is possible to move the payment date to another date (for example, the 1st of the month). If you would like to move your payment processing date, please contact us.
Press here to return to the home page